Hotel Management Software for Reservations, Front Desk & Housekeeping in One Cloud Platform
Streamline hotel operations, reduce manual work, improve guest experience, and manage your entire property from a single integrated platform from daily front-desk operations to OTA sync and multi-property management.Live Operations Dashboard
Built for hospitality
Enterprise-ready hotel management in the cloud99.9%
Cloud uptime
20+
Core modules
247
Customer support
100%
Cloud-based
Accommodation types
Built for every type of hospitality businessHotels
Full-service and limited-service hotels with front desk, HK, and revenue tools.
Resorts
Multi-department operations with group bookings and F&B integration.
Boutique Hotels
Personalized guest experience with flexible rate plans and direct bookings.
Business Hotels
Fast check-in/out, corporate billing, and group block management.
Serviced Apartments
Extended stays with housekeeping schedules and recurring billing.
Homestays
Simple property setup with online booking and guest communication.
Hostels
Bed-level inventory, shared room management, and group reservations.
Vacation Rentals
Channel sync, owner reporting, and seasonal rate management.
End-to-end workflow
How Viqsa supports your daily hotel operationsGuest Booking
Capture reservations from your website, walk-ins, or OTAs.
Reservation Created
Centralize all bookings with real-time availability.
Room Allocation
Assign rooms instantly with live inventory visibility.
Guest Check-in
Fast arrivals with digital guest records and folios.
Housekeeping
Live room status updates across front desk and HK teams.
Service Charges
Post restaurant, spa, and extra charges to guest folios.
Billing
GST-compliant invoicing with multiple payment methods.
Check-out
Complete checkout, update room status, and capture feedback.
Platform capabilities
Everything your hotel needs organized by how you work- Front office
- Housekeeping
- Revenue
- Booking
- Payments
- CRM
- Administration
- Reports
Run your front desk with speed and accuracy
Reservation Management
Manage reservations efficiently while reducing booking conflicts and improving front desk productivity.
Guest Check-in & Check-out
Speed up arrivals and departures with digital folios, ID capture, and automated night audit.
Guest Profiles
Build complete guest histories to personalize service and drive repeat bookings.
Walk-in Booking
Process walk-in guests instantly with real-time room availability and rate lookup.
Room Allocation
Assign rooms in real time with live availability no more manual room charts or double bookings.
Product showcase
See the platform your team will use every day
Operations Dashboard
Real-time occupancy, ADR, RevPAR, arrivals, and housekeeping at a glance.
Booking Calendar
Room-type occupancy grid with reservation bars across your date range.
Room Availability
Per-day, per-room-type sellable counts your single source of truth for inventory.
Housekeeping Board
Live room status by floor with inspected, clean, dirty, and out-of-order counts.
Guest Check-in
Process arrivals, verify guests, assign rooms, and complete check-in from one screen.
Folio & Cashiering
Open and close cashier shifts with cash, card totals, and folio management.
Property Settings
Configure property profile, location, contact details, and operational settings.
Deep dives
Key modules that drive hotel performanceFront Desk
Speed Up Arrivals and Improve Guest Service- View arrivals and departures in real time
- Check in walk-in guests and assign rooms instantly
- Split and transfer folio charges with ease
Housekeeping
Keep rooms guest-ready with real-time status updates.- Real-time visibility of clean, dirty, and inspected room status
- Automatic task assignments for housekeeping staff
- Maintenance requests sent directly to the appropriate team
Revenue & Analytics
Make smarter pricing decisions with real-time insights- Real-time ADR and RevPAR dashboards for quick performance tracking.
- Analyze bookings from direct and OTA channels in one place.
- Apply pricing rules based on demand patterns and market conditions.
Why choose Viqsa?
Traditional operations vs. Viqsa HMS| Operation | Traditional | With Viqsa HMS |
|---|---|---|
|
Reservations |
Manual registers |
Centralized management |
|
Guest records |
Paper files |
Digital profiles |
|
Room allocation |
Manual charts |
Real-time availability |
|
Housekeeping |
Phone calls |
Live status board |
|
Reports |
Scattered spreadsheets |
Centralized dashboard |
|
Multi-property |
Separate systems |
One platform |
Why Viqsa HMS
Reduce manual work. Improve guest experience. Grow revenue.Cloud-Native & Multi-Tenant SaaS
Zero maintenance, automatic updates, secure tenant data.
Role-Based Access Control
Role-based access for front desk, housekeeping, and management.
Real-Time Reporting & Analytics
Make better pricing and staffing decisions with live occupancy, ADR, and RevPAR dashboards.
Open Integration Architecture
Connect OTAs, POS, payments, and accounting without replacing your existing technology stack.
What's Included in Every Plan
Reporting & analytics
Actionable insights for hotel owners and managersOccupancy Reports
Daily, weekly, and monthly occupancy trends to optimize inventory and staffing levels.
Revenue Analytics
Track room revenue, ADR, and RevPAR by room type, channel, and time period.
Booking Sources
See which channels direct, OTA, walk-in drive the most bookings and revenue.
Cancellation Trends
Identify patterns in cancellations and no-shows to adjust policies and forecasting.
Staff Performance
Monitor front desk and housekeeping productivity to improve operational efficiency.
Financial Reports
Export revenue, tax, and payment journals to QuickBooks, Xero, or your accounting system.
Mobile access
Manage your hotel from anywhereMobile Dashboard
Occupancy, arrivals, and revenue KPIs on your phone.
Occupancy Status
Live room availability and in-house guest counts.
Housekeeping Updates
Push room status changes from the floor to front desk instantly.
Reports on the Go
Revenue and occupancy summaries for owners away from property.
Integrations
Connects to Your Entire Technology StackStripe Payments
QuickBooks / Xero
OTA Channel Manager
POS Systems
Door Lock Systems
Email / SMS
BI & Analytics
REST API
Google Services
Product Roadmap
Built in Phases. Scales With You.Core PMS
Months 1–6Everything you need to run daily hotel operations property setup, reservations, front desk, housekeeping, staff scheduling, and meal plan management in one unified platform.
Distribution & Payments
Months 7–12Connect your hotel to the world guest-facing online booking, OTA channel sync, Stripe payment capture, POS integration, and automated guest communications.
Revenue Optimization
Months 13–18Maximize RevPAR with AI-assisted dynamic pricing, demand forecasting, competitor rate tracking, and real-time revenue dashboards that turn data into decisions.
Enterprise & Mobile
Months 19–24Scale across properties with native mobile apps, central reservations, multi-property management, loyalty programs, and enterprise-grade BI for hotel groups and chains.
Security & reliability
Your guest data deserves enterprise-grade protectionSecure Cloud Infrastructure
Hosted on enterprise cloud with 99.9% uptime SLA and geographic redundancy.
SSL Encryption
All data encrypted in transit with HTTPS guest records and payments stay protected.
Role-Based Access Control
Fine-grained permissions with JWT authentication staff access only what they need.
Regular Data Backup
Automated daily backups with point-in-time recovery for peace of mind.
Audit Logs
Complete audit trail of reservation changes, rate updates, and folio modifications.
Secure Authentication
Multi-factor authentication and session management to protect staff accounts.
Getting started
From first conversation to go-live we guide you every stepRequirement Discussion
Understand your property size, workflows, and integration needs.
Product Demonstration
Personalized walkthrough of modules relevant to your operation.
Configuration & Setup
Property setup, room types, rate plans, and user roles configured.
Data Migration
Guest records, reservations, and inventory imported from your existing PMS.
Staff Training
Live sessions for front desk, housekeeping, and management teams.
Go Live
Launch with dedicated support during your first week of live operations.
Ongoing Support
24/7 support, account manager, and regular software updates included.
Customer success
Dedicated support after you go liveDedicated Implementation Team
Account Manager
Phone, Email & WhatsApp
Staff Training
Product Documentation
Regular Software Updates
Get in touch
Ready to talk? We are here to help.Phone
Office
1207 Delaware Ave, #2153 Wilmington, DE 19806, USA